Enterprise Product Support
product support alternative
which bring value to
Legacy Product Support
which monopolizes budget
with minimal value
InfoCepts Enterprise Product Support (EPS) is an alternative to the trappings of consistently high cost, continuously low value support agreements historically marketed by product firms as ‘required’
Not anymore. Infocepts EPS enables organizations with a flexible, alternative tech support solution which provides:
EPS teams are Senior data & analytics engineers with concentrated product expertise, averaging more than 9 years experience VS. Junior resources (product support engineers) averaging 2.3 years tenure cross-industry.
Our standard support level matches the upgraded options provided by product vendors, without the additional fees.
24 x 7 x 365 available
As an independent product support arm, EPS leverages foundational best practices paired with product support expertise to guide the right solution to your specific requirements VS. biased & narrowly focused feedback loyal first to the product for which such teams are employed.
On average, EPS clients reduce their annual product support spend by 48%!
In fact, we’ll guarantee it!
Since 2020, EPS clients have saved $40+ million
Head of Analytics
Global CPG company
Designed around real business challenges, to produce real business results.
We partner with our clients to resolve the most common & complex challenges standing in their way of using data to enhance & democratize business decisions.
The power of AI - without the time, effort & cost - guaranteed!
Invest in your future, not spend on your past
Empower your organization with effective data communication
Right talent. Right time. Anytime.
Turn-key Analytics, at the speed of your business
Save your team 1 day a week - guaranteed!
A revolutionary take on Managed services
Dependable expertise. Always.
All the benefits of agile. None of the risk.
Transformative technology-driven programs
Designed to fit your specific needs
AI-driven workforce insights