Companies in the process of sunsetting legacy tools often go through a multi-year journey before their platform and users are fully migrated to the new environment.
During the transition, teams are forced to continue throwing good money after bad on annual product support contracts to aid their users in the legacy tool.
Superior & unbiased expertise
In stark contrast to product-vendors who use their most junior resources to provide historically inferior support … at high costs … specific to their own set of tools…
Infocepts Enhanced Product Support is supported by teams of experienced data & analytics professionals who leverage their qualifications to provide superior, niche product expertise, paired with unbiased guidance incorporating a holistic view of problem, and solution.
At a substantial reduction in annual costs.
Transform Cost into Investment
- Guaranteed to reduce annual spend by 42%
- Improved case resolution SLA’s
- 18 x 5 Support (24×7 available)
- Email, Phone & Video-call (In-person available)
- Dedicated client success team
…and up to 250 hours of development/enhancement capacity ensuring any of today’s problems, will be tomorrow’s opportunities.
With Infocepts Enhanced Product Support, you will see the product-specific challenges
holding back your business…
At higher quality
And considerably less cost
Annual savings and counting…
Designed around real business challenges, to produce real business results.
We partner with our clients to resolve the most common & complex challenges standing in their way of using data to enhance & democratize business decisions.
Fully managed AI solution
Enterprise data translation strategy
Enhanced Product Support
Invest in your future, not spend on your past
Right talent. Right time. Anytime.
Analytics as a Service
Turn-key Analytics, at the speed of your business
Modern. Innovative. Managed Services.
Dependable expertise. Always.
Designed to fit your specific needs
The power of Agile, without the headaches
Transformative technology-driven programs
Automation as a Service
Scalable business automation strategy
AI-driven internal insights