Enhanced Product Support
Invest in your future
Not spend on your past
Break free
Companies in the process of sunsetting legacy tools often go through a multi-year journey before their platform and users are fully migrated to the new environment.
During the transition, teams are forced to continue throwing good money after bad on annual product support contracts to aid their users in the legacy tool.
Superior & unbiased expertise
In stark contrast to product-vendors who use their most junior resources to provide historically inferior support … at high costs … specific to their own set of tools…
Infocepts Enhanced Product Support is supported by teams of experienced data & analytics professionals who leverage their qualifications to provide superior, niche product expertise, paired with unbiased guidance incorporating a holistic view of problem, and solution.
At a substantial reduction in annual costs.
Transform Cost into Investment
- Guaranteed to reduce annual spend by 42%
- Improved case resolution SLA’s
- 18 x 5 Support (24×7 available)
- Email, Phone & Video-call (In-person available)
- Dedicated client success team
…and up to 250 hours of development/enhancement capacity ensuring any of today’s problems, will be tomorrow’s opportunities.
With Infocepts Enhanced Product Support, you will see the product-specific challenges
holding back your business…
Resolved faster
At higher quality
And considerably less cost
160
Global clients
$40M+
Annual savings and counting…
Our Solutions
Designed around real business challenges, to produce real business results.
We partner with our clients to resolve the most common & complex challenges standing in their way of using data to enhance & democratize business decisions.
Info.AI
Fully managed AI solution
Data Fluency
Enterprise data translation strategy
Enhanced Product Support
Invest in your future, not spend on your past
Elastic Capacity
Right talent. Right time. Anytime.
Analytics as a Service
Turn-key Analytics, at the speed of your business
HyperCare
Modern. Innovative. Managed Services.
AIRcover
Dependable expertise. Always.
Custom Support
Designed to fit your specific needs
Agile +
The power of Agile, without the headaches
Keystones
Transformative technology-driven programs
Automation as a Service
Scalable business automation strategy
Employee 360
AI-driven internal insights
InfoCepts
