How InfoCepts planned its Cloud journey

As seen on Economic Times

Cloud implementation is one of the biggest changes businesses go through. Migrating to the cloud provides an opportunity to businesses to become more agile, improve their flexibility, reduce costs in the long run and focus on their core competencies. As important it is for organisations to embark on their cloud journeys, it is equally important to plan and strategize it properly.

Infocepts, data and analytics solutions and services providers while thinking to adopt cloud took a backward approach to decide whether it needed Cloud or not. It thought of an alternative to cloud.

“The alternative to the cloud is that you maintain your own servers, you have a team, you invest in that, you do CAPEX, and then you have your own backups etc. But if you are on cloud, you skip all this. Now when we are working on the cloud which is all hosted somewhere south of London where I don’t have to worry about it. I know, I have a very trusted partner who is taking care of all this for me. So, I don’t have to have my own IT team to maintain all of that. Being on cloud reduces my anxiety on the maintenance part” said Rajendra V. Jodhpurkar, Global Vice President, Head of Global IT, Head of Business Planning & Strategic Initiatives at Infocepts.

“The second reason was that any software has a new patch release every month or quarter. If it is hosted on-prem and I have the software on my server, it means that I have to undergo and upgrade it myself. On the cloud, however, this all will happen every quarter without our teams being involved as much,” he added.

The company started thinking about the cloud at the beginning of 2019 March. It did its Competency Maturity Analysis (CMA) to see what gaps exist and how they can make sure that we are up to industry’s standards. Infocepts hired a consultant to analyze the practices and processes the company had back then and compared with what industry followed.

Infocepts is on a journey to become a 100 million company by 2023 and it needs robust processes and systems to go ahead. This triggered the need for cloud, as the company thought it would be a major part of this growth process.

“From then on we floated the RFP, we got multiple vendors. We did a lot of pros and cons between each of the ERPs in terms of strength and weaknesses. The next step was of demos and workshops. We evaluated products from a lot of vendors but since people felt comfortable with Oracle, we decided our technology partner to be Oracle and went ahead with Oracle ERP and HCM Cloud,” he said.

Then came the time to decide on an implementation partner. Once again RFP was made and after careful evaluation, Infocepts chose KPMG as its implementation partner.

Jodhpurkar believes it is very important to make sure that one has the right implementation partner who understands the journey properly.

“And then there was a big kickoff where we invited all people to embark on the journey. We iterated multiple times why this journey is important to us and how it is going to help us and our people in our career path. We did the pilots and wrote all the requirements. We had a meeting every month to see what is going and how it is going and how to correct something if the need be,” he said.

Explaining the benefits and the business value added through these solutions, he said, “For the Board of Directors and for the leaders, one of the important things is MIS reports (Management Information Systems) where we have all the numbers. Earlier it used to come out on the 15th of every month and now we have it on the 9th of every month. So we are saving almost 6-7 days. The other thing is that earlier the confidence on the accuracy of data was low. People used to say that the data could be 50-70% correct but now we know it is 100% accurate.”

Infocepts works with a lot of vendors who demand quick payments. Earlier it used to take 7 days to process and complete the payment which now just takes a day or two.

Jodhpurkar believes that these solutions have drastically reduced processing time, thereby improving the overall experience.