McLean, Virginia—April 20, 2021 Infocepts, a global leader of end-to-end data & analytics solutions, has won the 2021 Excellence in Customer Service Award in the Organization of the Year category from the Business Intelligence Group. Infocepts earned this recognition by delivering superior customer experience across a range of data & analytics solutions, across its global customer base. 

Our teams are dedicated to producing successful business outcomes for our customers, which at its core starts with providing an exceptional customer service experience”said Shashank Garg, CEO & Co-Founder of Infocepts. Organizations are facing growing demands for innovative data & analytics solutions, and we are proud to be seen as a global leader in helping our customers improve their data-driven decision making.” 

Every day more than 170,000 users use solutions powered by Infocepts to make smarter decisions and help businesses achieve better outcomes. Working in partnership with you, we help businesses modernize data platforms, advance data-driven capabilities, support systems, and build augmented business applications, and create data products to deliver predictable outcomes with guaranteed ROI. 

“On the frontline of our uncertain times are customer service professionals and suppliers without whom we wouldnt be able to live as comfortably as we have for the last year,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “It is our honor to recognize Infocepts as they are leading by example and making real progress on improving the daily lives of so many.” 

  

About Infocepts 
Infocepts, a global leader of end-to-end data and analytics, which enables customers become data-driven and stay modern. We bring people, processes, and technologies together the Infocepts way to deliver predictable outcomes with guaranteed ROI. Working in partnership with you, we help businesses modernize data platforms, advance data-driven capabilities, support systems, and build augmented business applications, and create data products. 

Founded in 2004, Infocepts is headquartered in Tysons Corner, VA, with offices throughout North America, Europe, and Asia. Every day more than 150,000 users use solutions powered by Infocepts to make smarter decisions and businesses achieve better outcomes. For more information, please visit www.infocepts.com or follow @Infocepts on Twitter. 

 

About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers. 

Infocepts elevates your Data & Analytics capabilities to help you maximize the value of all your data assets

The COVID-19 global pandemic has taught us the hard way that business as usual will never be the same. Companies are embracing digital transformation to remain relevant in today’s economic climate – finding new ways to accomplish their work, adjusting their workforce, and creating new experiences for their customers.

Customers are turning to intelligent automation to reimagine their operating models and service delivery frameworks. The promise of robotic process automation combined with data-driven autonomous insights based on AI and ML can fundamentally alter the core processes for getting goods and services to consumers. What can you learn from companies that have been early adopters of intelligent automation to enable you to take the best path forward in your journey?

Watch this on-demand webinar for insights on how we, at Infocepts, enabled a leading media enterprise to improve their reporting capabilities significantly with intelligent automation. Our guest speaker compares Rolls Royce, BMW, and Dacia cars to give an analogy about the challenge our client was facing in generating reports and how intelligent automation helped them.

Our webinar guest observes that while everybody aspires to buy a Rolls Royce with thousands of customizations (read: highly customized manual reports), only a handful of people can afford it. Dacia being the cheapest of the three, does not offer any customization. A BMW car strikes the right balance since it is more affordable than a Rolls Royce and offers several customizations (read: automated parameterized reports) in stark contrast to a Dacia car.

Previously, our client followed a manual process that required users to submit their report request in an Excel file. A developer would read the specifications and reach out to the requestor for clarifications and then proceed to develop the report. The new report was then submitted to the requestor for UAT to validate the report. The entire process was error prone and took days for the developer to share an acceptable report. The solution Infocepts developed for the media company automated the process so that the report requestor can access custom reports within a few hours.

Watch the video for complete details including the benefits of the solution developed by Infocepts.

Atlanta, USA, 07 April 2021 – Exasol, the high-performance analytics database, today announced a new strategic partnership with Infocepts, a global leader in end-to-end data and analytics solutions. Through this partnership, joint customers worldwide now have access to unrivaled analytics performance to turn business insights into value faster and more cost-effectively than ever before.

“We are very excited about this partnership,” said Subhash Kari, EVP, Global Practices at Infocepts. “Exasol’s technology assists our teams in solving for performance issues between the warehouse and the Analytics platform of choice for our customers, which is an increasingly important aspect, especially for customers with larger data volumes.”

Organizations across industries are struggling to keep pace in today’s highly unpredictable environment amid increasing customer demands. Adaptability is a significant competitive advantage in the modern business landscape. Together, Exasol and Infocepts empower organizations with the Analytics tools they need to unleash the full power of their data to make better informed business decisions. Exasol’s best-in-class analytics database delivers unparalleled speed, reducing query times from hours or minutes to seconds. By integrating Exasol with Infocepts’ proven ability to optimize and accelerate the value of data assets, mutual customers can now maximize their data analytics performance so teams can make smarter decisions that impact the overall business.

As a globally recognized leader of Data solutions, Infocepts joins Exasol’s world-class network of globally connected partners and alliances. To learn more about becoming an Exasol partner, visit: https://www.exasol.com/en/partners/.

About Exasol
The Exasol high-performance analytics database is built to run faster than any other database, delivering next-level performance, scale and ease of use. Analyze billions of rows in seconds; run high-performance analytics securely in the cloud or on-premise; deliver frictionless analytics with self-indexing that automatically tunes performance; and scale out analytics for one transparent price.

To learn more, please visit: www.exasol.com.

About Infocepts
Infocepts, a global leader in end-to-end data and analytics, which enables customers to become data-driven and stay modern. We bring people, processes, and technologies together the Infocepts way to deliver predictable outcomes with guaranteed ROI. Working in partnership with you, we help businesses modernize data platforms, advance data-driven capabilities, support systems, and build augmented business applications and data products.

Founded in 2004, Infocepts is headquartered in Tysons Corner, VA, with offices throughout North America, Europe, and Asia. Every day more than 150,000 users use solutions powered by Infocepts to make smarter decisions and businesses achieve better outcomes. For more information, please visit https://www.infocepts.com or follow @Infocepts on Twitter.

Infocepts partners with you to advance their analytic teams and capabilities with managed data and analytic solutions for expertise, efficacy, and economics. Our team worked with them to complement their data and analytics capabilities.